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Master of Science in Hospitality Business Innovation

Sept 2022 Entry
Programme code: 24047

School of Hotel and Tourism Management

Stream Code


Mode of Study On-line Mode

Normal Duration

3 years

Credits Required for Graduation


Initial Registration Credits

HK$30,800 which covers the tuition fee for a 3-credit subject plus the fee for an introductory workshop

Fund Type Self-Financed

Tuition Fee

HK$238,700 per programme

Programme Leader(s)

Prof. Basak Denizci Guillet

Aims & Characteristics

Programme Aims

The aim of this programme is to develop students’ knowledge and skills in the field of hospitality by nurturing their strategic perspectives and offering opportunities for practical implementation. Students gain industry experience, management skills and research competency through interdisciplinary subject exposure, problem identification, decision making theory and management practice. Due to the global nature of the hospitality industry in the digital age, the programme has an international focus, while also recognising the characteristics of the Asian context.


Programme Characteristics

This is a self-financed credit-based programme that is delivered solely online. The subjects are designed to accommodate the learning needs of mature and experienced hotel managers who already hold a degree or equivalent qualification in the field. The learning and teaching methods are participant-centred, with a significant emphasis on experiential exercises, seminars, lectures and syndicated group work. Individual subjects are designed to meet students’ postgraduate academic needs in terms of the duration and content of study. 

Recognition & Prospects

Recognition and Prospects

The School of Hotel and Tourism Management is a pioneering institute of hotel and tourism education in Asia. Since its establishment in 1979, more than 10,000 students have graduated from the School. Its recent achievements include the following.

  • 2021: For the fifth year in a row, the SHTM has been ranked no. 1 in the world in the Hospitality and Tourism Management category in ShanghaiRanking’s Global Ranking of Academic Subjects.
  • 2021: The QS World University Rankings by Subject 2021 has for the fifth consecutive year named PolyU as no. 1 in Asia in the Hospitality and Leisure Management category.
  • 2020: For three consecutive years (2017/18, 2018/19 and 2019/20), the University Ranking by Academic Performance Laboratory placed PolyU in the top spot in the Commerce, Management, Tourism and Services category in its Field Based Ranking.
  • 2018 and 2017: The SHTM placed in the top three in the Hospitality and Leisure Management category of the QS World University Rankings by Subject in 2017 and 2018.
  • 2017: The School was awarded the top spot in the Hospitality, Leisure, Sport and Tourism subject category by the Centre for World University Rankings in 2017.
  • In 2009, the School was recognised as the world’s second best hotel and tourism school based on scholarship, according to a study published in the November issue of the Journal of Hospitality and Tourism Research.


Over four decades of impressive development, the School has established itself as a world-class centre of hospitality and tourism education and research. Its impressive global rankings testify to its commitment to and success in furthering hospitality and tourism knowledge.


In 1999, the SHTM was designated as a global Education and Training Network Centre by the United Nations World Tourism Organisation (UNWTO), of whose Knowledge Network the School is a member. Since then, the SHTM has continued to receive worldwide accolades and recognition. In 2001, it became one of the first educational institutions to receive the UNWTO’s TedQual Certification, a quality assurance accreditation for tourism education, training, and research.


In 2002, the SHTM became the home of the permanent secretariat of the International Academy for the Study of Tourism (IAST), which works to advance scientific knowledge and understanding of tourism through theoretical and practical research. In 2003, the International Society of Travel and Tourism Educators (ISTTE) honoured the School with the ISTTE Institutional Achievement Award, recognising its significant contributions to tourism education.


In 2012, just one year after the official opening of Hotel ICON, the School received the McCool Breakthrough Award from the International Council on Hotel, Restaurant, and Institutional Education (I-CHRIE) to honour its ground-breaking teaching and research hotel, which is at the heart of the School’s innovative approach to hospitality and tourism education.


Outstanding faculty are another cornerstone of the School’s success. In 2011, Professor Kaye Chon, SHTM Dean, Chair Professor and Walter Kwok Foundation Professor in International Hospitality Management, was awarded the prestigious UNWTO Ulysses Prize, which is widely regarded as tourism’s equivalent of the Nobel Prize.


The School’s staff are not just excellent teachers. They are also very active in the hospitality industry, holding executive or advisory positions in many international, regional, and local tourism organisations, such as the following:

  • Asia-Pacific CHRIE
  • Asia Pacific Ecotourism Society
  • Asia Pacific Tourism Association
  • Asia-Pacific CHRIE
  • China Tourism Academy
  • Hong Kong Association of Registered Tour Coordinators
  • Hong Kong Association of Travel Agents
  • Hong Kong Quality Assurance Council
  • Hong Kong Wine Judges Association
  • Hospitality Financial and Technology Professionals
  • Hospitality Sales and Marketing Association International
  • Institute of Hospitality
  • International Academy for the Study of Tourism
  • International Council on Hotel, Restaurant, and Institutional Education
  • International Institute of Forecasters
  • International Recreation and Vacation Society
  • International Society of Travel and Tourism Educators
  • International Sociological Association
  • Meeting Professionals International
  • Pacific Asia Travel Association
  • SKAL International Hong Kong
  • Travel Industry Council of Hong Kong
  • United Nations World Tourism Organisation


The Master of Science (MSc) in Hospitality Business Innovation is designed for professionals in the hospitality industry who recognise the benefits of postgraduate education in hospitality management in the digital age. The programme is designed to nurture future leaders of the hospitality industry. Students must complete one introductory workshop (1 credit) and 10 compulsory subjects (3 credits each) to satisfy the graduation requirements.

Code Subject title

Introductory Workshop 


Innovation and Technology Management in Hospitality


Hospitality Financial Management 


Integrated Hospitality Marketing


Hospitality Business Research Methods


Hospitality Leadership and Human Capital Development


Pricing Strategy and Revenue Management in the Hospitality Industry 


Hospitality Business Strategies


Artificial Intelligence and Data Analytics in Hospitality Business 


Hospitality Asset Management  


Project Management in Hospitality

Entrance Requirements

  • A Bachelor's degree in hospitality and tourism, business, information technology or another related area and industry work experience of one year or more; or
  • A Bachelor's degree in an area other than those listed above, with current or past employment in the hospitality and tourism industry of one year or more; or
  • Equivalent professional qualifications may also be considered.     


If you are not a native speaker of English, and your Bachelor's degree or equivalent qualification is awarded by institutions where the medium of instruction is not English, you are expected to fulfil the University’s minimum English language requirement for admission purpose:

  • A Test of English as a Foreign Language (TOEFL) score of 80 for the Internet-based test or 550 for the paper-based test; OR
  • An overall band score of at least 6.0 in the International English Language Testing System (IELTS).


Individual cases will be considered on their own merit by the department. Applicants may be required to attend interviews or tests to further demonstrate their language proficiency.


Every applicant should also submit the following documents together with a completed online application form:

  • A Bachelor’s degree graduation certificate (see notes below);
  • Copies of transcripts from all colleges and universities attended (see notes below);
  • Past and/or current employment records;
  • A self-recommendation letter with a self-introduction that covers the applicant’s career aspirations and reasons for applying to the programme (400 words or fewer);
  • A letter of recommendation from the applicant’s employer or university.



  1. Applicants who obtained their qualifications in Chinese mainland are required to provide an Academic Credential (学历证书) to prove that they completed their studies at an institution within the Ministry of Education (MoE) system and were admitted to this institution in accordance with the standards stipulated by the MoE.
  2. Further to the above, the applicants concerned are required to provide a Degree Certificate (学位证书) to certify their level of academic attainment (i.e. Bachelor’s, Master’s or doctoral level) and to confirm that the certificate was issued by a tertiary institution approved by the MoE.
  3. If applicant’s graduation certificate(s)/academic transcript(s) is (are) not written in English, s/he should provide an official translated copy of each graduation certificate or academic transcript in English for admission purposes. Otherwise, the application may not be considered.
  4. The School considers applications on a rolling basis until all places are filled. Applicants are encouraged to apply for admission as early as possible.


For general information, please contact:
Mr Jason Chau (tel: (852) 3400 2198; email: jason.chau@polyu.edu.hk);
or Miss Julianna Ching (tel: (852) 3400 2220; email: julianna.ching@polyu.edu.hk).


For further information on academic matters, please contact:
Prof. Basak Denizci Guillet (tel: (852) 3400 2173; email: basak.denizci@polyu.edu.hk).


Alternatively, please visit the SHTM's website at https://shtm.polyu.edu.hk/